Filter articles

  • Year:
  • Issue:
  • Section:



Data Protection

When does DVS Media use and process personal data?

We know that the careful handling of your personal data is very important to you. Since great significance is attached to data protection at for this reason as well, we strictly comply with the statutory provisions in the Federal Data Protection Act and in the Teleservices Data Protection Act whenever we collect, process or use data.
In principle, you can visit our website without leaving any personal data. However, we need such data from you in some cases, i.e. when you:

  • place orders,
  • take part in prize competitions,
  • make contact with us or
  • use the protected “My Account” area in order to place an order.

Your data helps us to individually design and constantly improve your shopping experience at In detail, we use the personal data in order to process the orders, to supply the goods, to check the creditworthiness, to process the payment, to prevent any misuse of our Internet pages and to inform you about orders, products, services and offers.
So that we can contact you in an easier and quicker way than by post, we ask you to notify us of your e-mail address. Of course, we only use this for advertising purposes with your express approval.

What does do with your personal data?

We store the personal data primarily for optimum order processing and, if necessary, pass this on to other companies for this purpose. In this connection, it would be conceivable, for example, to pass the data on to a supplier which sends you the goods directly ex works. The recipient may only use the data passed on in such a way in order to perform its task. No other use of the information is allowed.
Of course, you can cancel the permission for the use, processing and passing-on of the data for marketing purposes at any time by sending us a corresponding message. You can do this by post with a communication in no specific form to:

DVS Media GmbH
Aachener Straße 172
D-40223 Düsseldorf

Tel. +49 (0)211 / 1591-0
or with an e-mail to

How does protect your personal data?

When you register for the “My Account” area or place an order, your personal data is transferred to us. So that this does not get into the wrong hands, we encrypt it with the SSL (Secure Socket Layer) process. This is the most common and most secure data transmission process in the Internet at the moment. It is used at as standard as soon as sensitive data is transmitted.
Moreover, takes the widest possible variety of additional security measures in order to protect the personal data of its customers. In connection with these security measures, you will occasionally be requested to provide evidence of your identity before we display any personal information to you. One example of this procedure is the access to the customer account which is only possible by inputting a password in conjunction with a user name.

Does use cookies? uses so-called session cookies which are immediately deleted once again when your browser is closed. Cookies allow you to make your shopping as pleasant as possible. No personal data is stored in our cookies.

In principle, all the personal data is treated confidentially. The data required for the processing of the business is stored and, if necessary, is passed on to associated companies within the framework of the processing of the orders.
Furthermore, address and ordering data is processed for our own marketing purposes. During the data processing, your interests worthy of protection are taken into consideration according to the statutory provisions.
Note: At any time, you can object or cancel your consent to the use, processing and transfer of your data for marketing purposes with a communication to:

DVS Media GmbH
Aachener Straße 172
D-40211 Düsseldorf

Tel. +49 (0)211 / 1591-0
or with an e-mail to

After receiving your objection or cancellation, we will no longer use or process the data concerned for marketing purposes and will immediately cease to send you any further advertising materials.